We’re Here to Help
Whether you’re a new customer or an existing partner, our team is available to answer questions, guide you through our services, or support your onboarding.
Visit us in person, Call us directly Or drop us a message we’ll respond within 24 hours.
Our Office
Visit us at our locations in Rwanda and Nigeria, or reach out through our contact channels. We’re happy to connect and assist you.
Rwanda Office
Phone
+250 795 576 340
support@vidaripay.com
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM CAT
Saturday & Sunday: Closed
Nigeria Office
Vidari Company Ltd - Vidaripay
60/64 Allen Avenue, by Adeboye Solanke Avenue
First Building (Right) on Adeboye Solanke
Ikeja, Allen, Lagos 100281
View on Mapsupport@vidaripay.com
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM WAT
Saturday & Sunday: Closed
Get in Touch
Fill out the form and our team will get back to you within 24 hours. We're here to help with any questions about our services.
Send Us a Message
Frequently Asked Questions
Find quick answers to common questions about Vidaripay.
How long do transfers take?
Most transfers between Nigeria and Rwanda are completed within minutes to a few hours, depending on the payment method and verification requirements.
What are the fees for using Vidaripay?
Our fees are transparent and competitive, typically ranging from 1-3% depending on the transfer amount and method. You'll always see the exact fee before confirming your transaction.
Is Vidaripay secure?
Yes, we use bank-grade encryption and comply with all relevant regulations in Nigeria and Rwanda to ensure your money and data are protected.
How do I create an account?
You can sign up on our website or mobile app. You'll need to provide some basic information and verify your identity to comply with financial regulations.