Privacy Policy

Introduction

Welcome to Vidari, home of Vidaripay. We value your privacy and are dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use Vidaripay's services. It's important that you understand how your information is handled. We've done our best to make this policy easy to read and understand.

Information We Collect

To provide you with the best possible experience and ensure the security of our services, we may collect the following types of information:

• Personal Information: This includes details like your name, email address, phone number, identification documents, National ID, and Bank Verification Number (BVN), where required by law. We may also ask for a photo or video for identity verification (KYC compliance).
• Transaction Data: This involves payment details, account numbers, transaction history, and other financial activity.
• Technical Information: We may collect information about your device, IP address, browser type, and how you interact with our platform.
• Cookies & Tracking Information: We use cookies to enhance your experience and improve the performance of Vidaripay's services.

How We Use Your Information

We use your data for the following purposes:

• To Provide Our Services: We process your data to complete transactions, manage your account, and ensure smooth service delivery.
• For Security and Fraud Prevention: Your information helps us protect your account from unauthorized access and identify any suspicious activities.
• To Comply With Legal Obligations: We are required to collect and maintain certain information to comply with financial regulations and data protection laws in the regions where we operate.
• To Stay Connected: We use your contact details to send important updates, notifications, and offers related to our services. You can choose to unsubscribe from marketing communications at any time.

How We Share Your Information

Your privacy matters to us, and we do not sell or rent your personal data. However, we may share your information in the following situations:

• With Regulatory Authorities or Law Enforcement: We may need to share your data with authorities to comply with financial or anti-money laundering regulations, as required by law.
• With Trusted Third-Party Service Providers: We collaborate with service providers to ensure secure payment processing, fraud prevention, customer verification, and platform functionality.
• With Financial Institutions or Partners: In certain cases, we may need to share information with financial institutions or business partners to process payments or enhance your experience.

How Long We Keep Your Data

We retain your data for as long as necessary to provide you with our services, and to fulfill our legal and operational obligations:

• While Your Account is Active: We keep your data while you have an active Vidaripay account.
• For Legal and Security Purposes: We may retain some data to comply with regulations and protect against fraud.
• For Operational Purposes: Non-personal data may be stored for the purpose of improving our services.

Once your data is no longer needed, we will either delete or anonymize it.

When We Delete Your Data

Your privacy is important to us, and we will remove your data in the following ways:

• When You Close Your Account: If you choose to delete your account, we will remove all non-essential data, unless retention is required by law.
• After Regulatory Retention Periods: Some data may be retained for the period required by law and then securely deleted or anonymized.
• If Your Account Is Inactive: Inactive accounts may be deleted, subject to applicable data protection laws.

Your Rights and Choices

As a Vidaripay user, you have the right to manage your personal data:

• Access Your Data: You can request a copy of the information we have on file for you.
• Update or Correct Information: If any of your personal details are inaccurate or outdated, you can update them.
• Request Deletion: You can ask us to delete your data, except where we are legally required to keep it.
• Opt-Out of Marketing Communications: You can unsubscribe from promotional messages at any time.
• Request Data Portability: You can ask us to provide your data in a portable format, should you need it.

If you would like to exercise any of these rights, simply contact us using the details below.

Cookies and Tracking Technologies

Vidaripay uses cookies and similar technologies to enhance your experience on our platform. Here's what we do with them:

• Personalize Your Experience: Cookies help us tailor your experience based on your preferences.
• Monitor Platform Performance: We use cookies to analyze how well our platform is performing and to make necessary improvements.
• Improve Security: Cookies help us detect fraud and secure your account.

You can control cookie settings via your browser preferences. Please note, disabling cookies may affect some features of our platform.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or regulations. When significant changes occur, we'll notify you. The most up-to-date version will always be available on our website.

Data Protection & Compliance Across Africa

Vidaripay operates in several African countries, including Rwanda, Nigeria, and other expanding regions. We are fully committed to complying with all applicable local and international data protection laws.

We also adhere to:

• Nigeria: National Data Protection Regulation (NDPR)
• Rwanda: Data Protection Law No. 058/2021
• Other Regions: All relevant data privacy laws in the jurisdictions where we operate.

Contact Us

If you have any questions or concerns about how we handle your personal data, or if you would like to exercise your rights, please reach out: