Privacy Policy

Introduction

Welcome to Vidari, home of Vidaripay. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you use Vidaripay’s services. We’ve kept it simple so you can clearly understand how your information is handled.

Information We Collect

To provide secure and reliable services, we may collect:

• Personal Information: Name, email, phone number, identification documents (e.g., National ID, BVN), and where required photo or video verification for KYC compliance.
• Transaction Data: Payment details, account numbers, transaction history, and related financial activity.
• Technical Information: Device details, IP address, browser type, and usage data.
• Cookies & Tracking: Small data files to enhance your experience and improve performance.

How We Use Your Information

• To Deliver Services: Process transactions, manage accounts, and maintain platform security.
• Security and Fraud Prevention: Detect and prevent unauthorized access or suspicious activity.
• Legal Compliance: Fulfill financial and data protection requirements.
• Communications: Share updates, service notifications, and offers (you can opt out anytime).

How We Share Your Information

We never sell or rent your personal data. We may share it:

• With regulators or law enforcement as required by law.
• With trusted service providers for payment processing, fraud prevention, or KYC verification.
• With financial partners to process payments or improve your experience.

Data Retention

• Active Accounts: We retain your data while your account is active.
• Legal Obligations: Some data may be retained to comply with regulations or resolve disputes.
• Deletion: Once data is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to:

• Request access to the data we hold about you.
• Correct or update inaccurate information.
• Request deletion of your data (unless legally required to retain it).
• Opt out of marketing communications.
• Request data portability in a readable format.

To exercise these rights, contact us using the details below.

Cookies and Tracking

We use cookies to:

• Personalize your experience.
• Monitor and improve platform performance.
• Enhance security and detect fraud.

You can adjust cookie settings in your browser, but disabling cookies may affect some features.

Updates

We may update this Privacy Policy periodically. Major changes will be communicated, and the latest version will always be available on our website.

Compliance Across Africa

Vidaripay is committed to protecting user data and complying with data protection laws in all regions where we operate.

We are officially registered and compliant with:

• Rwanda: National Cyber Security Authority (NCSA) – Data Protection and Privacy Office (Registration No. 001/1954/0825)
• Nigeria: Nigeria Data Protection Commission (NDPC) (Registration ID: NDPC/DCP/06609)
• Other Markets: Relevant national privacy and data protection laws.

Contact Us