Fraud Protection & Identity Theft Awareness
Last updated: October 2025
A Legal Resource by Vidaripay – Powered by Vidari Group LLC
At Vidaripay, your safety is our top priority. Whether you’re sending money, paying bills, or topping up your wallet, we want you to do it with confidence and peace of mind.
This page is here to guide you how to spot scams, protect your identity, and stay safe in today’s digital world.
Why This Matters
Fraud is rising fast across the world. In 2020 alone, the U.S. Federal Trade Commission (FTC) recorded more than 4.8 million reports of fraud and identity theft over 1.4 million were identity theft cases.
At Vidaripay, backed by Vidari Group LLC (USA) and run across Africa by Vidari Company Ltd (Rwanda, Nigeria) and Vidari Company SARLs, we are committed to protecting every user, every transaction, and every moment you trust us with.
A Pan-African Approach
From Lagos to Kigali or anywhere in between fraud doesn’t respect borders. But we do. We use global security standards (like those from the FTC) and tailor them to meet the needs of our users in Africa.
We use global guidelines, like those from the FTC, and adapt them to protect African users where fraud is most common from fake agents, phishing links, to SIM swap scams.
Reference: FTC - Identity Theft
What You Can Do to Stay Safe
1. Protect Your Personal Information
- Never share your NIN, BVN, passport, or ID unless it’s through Vidaripay’s secure KYC process.
- Avoid sending personal info in random chats, emails, or WhatsApp.
- Beware of fake job offers, giveaways, or anyone asking for OTPs and passwords.
2. Be Smart with Payments
- Always double-check the payment amount and currency before confirming.
- Only pay through secure links (like https://pay.vidaripay.com).
- If something feels off, pause and report it
3. Keep Your Devices Safe
- Install antivirus protection.
- Avoid public Wi-Fi when accessing your wallet.
- Keep your phone and apps updated.
- Log out when using a public or shared device.
4. Use Strong, Unique Passwords
- Mix letters, numbers, and symbols.
- Don’t use names, birthdays, or easy guesses.
- Never reuse passwords across different apps.
- If possible, use a password manager.
5. Don’t Be Polite to Scammers
- Hang up, block, or ignore anyone asking for money, codes, or personal details.
- Vidaripay will never ask for sensitive details by phone, WhatsApp, or SMS.
- When in doubt, contact us directly:
How Vidaripay Protects You
- Fraud Detection Engine – Real-time monitoring of transactions.
- IP & Device Monitoring – Flags unusual logins and devices.
- KYC & Identity Verification – we verify users through secure, compliant checks.
- Fraud Watch Dashboard – alerts our team instantly if something looks suspicious.
Why We Reference the FTC
Because Vidari Group LLC is registered in the U.S., we follow FTC guidelines for fraud and identity theft. This means:
- Transparency in how we use data.
- Secure handling of personal information.
- Clear response steps if fraud or identity theft occurs.
Learn more: FTC Identity Theft Resource
Need Help or Want to Report Fraud?
If you suspect fraud or identity theft, contact us immediately:
- Contact: fraud@vidaripay.com
- Office Hours: 9 AM – 6 PM, Monday to Friday (Rwanda/Nigeria time)
We’ll investigate quickly and guide you on the next steps.
Stay Informed
Fraud never sleeps but with awareness, you stay one step ahead.
This page is updated regularly by our Legal & Risk Team. Have feedback or questions? Reach out anytime.